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Announcing a full refresh of OVHcloud - New powerful U.S. Servers!

OVHcloud_Phil

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Announcing a full refresh of OVHcloud™ US dedicated server product ranges

Exciting new products to sell out of the US data centers!

The refresh applies to the Infrastructure and Game ranges and introduces the Advance and Rise ranges. Our HG and Best Value servers continue to be part of the US catalog. To address evolving business needs, the new server ranges have enhanced features, such as:

AMD processors

Improved network speeds

Discounted pricing for 12- and 24- month term commitments

Existing infrastructures will continue to be supported by OVHcloud US for the foreseeable future however, the older servers ranges will no longer be manufactured or available for sale. We will notify customers in the event we discontinue the product or service, or if their infrastructure reaches its end of life.

Customers of other OVHcloud subsidiaries who want to provision servers in the US can do so by creating a new account on us.ovhcloud.com. OVHcloud US customers can purchase servers in all of the global OVHcloud data centers, except Singapore and Australia, through their us.ovhcloud.com account.

Check out our offerings here - https://us.ovhcloud.com/dedicated-servers/#xtor=CS5-179-[bmlaunch-nethostingtalk]

Please refer to the FAQ below for answers to more specific questions.

Thanks,

Frequently Asked Questions

Customers may have about the new OVHcloud™ dedicated server product ranges

What will happen to my existing servers? Your current infrastructure will continue to be supported by OVHcloud US for the foreseeable future however, the older server ranges will no longer be manufactured or available for sale. We will notify you in the event we discontinue the product or service, or if your infrastructure reaches its end of life.

What happens if I have a hardware failure on my older server? Depending on your OVHcloud licensing agreement, we maintain stock to ensure that we can quickly solve any issues.

Can I still buy the older servers? The older server ranges will no longer be manufactured. Our new product ranges are available with a wide variety of powerful options and alternatives to replace your current machines.

Can I purchase servers in other countries/data centers? Yes. OVHcloud US customers can purchase servers in all of the global OVHcloud data centers, except Singapore and Australia, through their us.ovhcloud.com account.

Can I add servers in US data centers to my existing, non-US OVHcloud account? No. Customers with an account with another OVHcloud subsidiary who want to provision servers in the US data centers need to create a separate account with OVHcloud US at us.ovhcloud.com. OVHcloud US customers can purchase servers in all of the global OVHcloud data centers, except Singapore and Australia, through their us.ovhcloud.com account.

Why did you add installation charges? Set-up is a one-time fee that covers assembling and connecting your server(s) in one of our data centers. Installation charges are waived with 12- and 24-month commitments.

What discounts are available? Discounts are available with 12-month and 24-month commitments. Payment-in-full is required at the time of purchase to receive the discount and installation costs are waived for term commitments.

Do you plan to propose other commitment terms? Yes, we are considering offering additional commitment terms in the future and we are open to suggestions and demand from our customers.

For an existing month-to-month service, is it possible to update the subscription to take advantage of the discounts available with term commitments? While this is not currently possible, this is a planned feature. For now, we invite you to contact our Customer Support Team to change your existing subscription.

Why have disk option prices gone down? The market for flash memory used for SSDs fluctuated downward enabling OVHcloud to pass the savings on to our customers.

What are the most efficient disks? Our Advance product line offers high read/write performance (IOPS) with SSD NVMe 500GB + 1TB. The 1.92TB NVMe SSD available on Advance and Infrastructure is a little slower but offers very consistent performance.

Can I activate SGX on an Infrastructure server? Yes, on Infrastructure 1 & 2 it can be activated via the server BIOS. An API is being developed and will be available soon.

When will the new HG servers be available? A new HG model featuring the latest generation of Epyc (AMD) Rome and full flash server with a 24-core CPU will be available in Spring 2020.

Will SGX be available on the new HG product line? No, only a few specific Intel CPU’s are compatible with SGX feature. We are developing a similar option featuring AMD using their Epyc CPU (SEV/SME).

When will the new Game servers be released? Game servers are available as part of this launch.
 

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