Do you offer a money back guarantee?

Whether you're just setting up a business or fine tuning the final product, these discussions will give you all the answers on how to run your Web Hosting Company smoothly.
Dick Morrico
Posts: 2
Joined: Sat Mar 31, 2018 5:36 pm

Sat Mar 31, 2018 5:39 pm

Ideally a 7 days money back guarantee is good to offer.

Posts: 9
Joined: Sun Feb 04, 2018 11:32 am

Sun Apr 01, 2018 8:16 pm

It all depends on your type of customers.
a 7 day trial is enough to convince some of your reliability while some need up to 14 days. Some are just too skeptical to seal the deal with you till a month have elapsed and they have run all the possible test they could on your server before parting with their money. 

The idea is to know which type of customers you are catering for and what services you are rendering. 
Are they for professionals or amateur and professionals alike? 
High income earners or low to mid income earners.... 
Customer demographics etc..
Junior Member
Posts: 12
Joined: Thu May 31, 2018 6:41 pm
Location: London

Thu May 31, 2018 6:44 pm

We offer a 30 day money back guarantee and this is to really give the client piece of mind in the service being offered
Posts: 7
Joined: Thu May 31, 2018 12:35 pm

Sun Jun 03, 2018 2:24 pm

We offer a 15 day money back guarantee, we feel it's plenty of time to trial the service and minimize abuse.
Posts: 1
Joined: Mon Jun 04, 2018 4:34 am

Mon Jun 04, 2018 4:36 am

Only for unused services and not for abusers.
User avatar
Posts: 2
Joined: Wed Jun 06, 2018 8:00 am

Wed Jun 06, 2018 8:03 am

yes we do offer 30 days guarantee
Posts: 7
Joined: Wed Jun 13, 2018 9:14 am

Wed Jun 13, 2018 9:17 am

We do give a money back guarantee because it allows the customers to first give the service a try. If you provide good reliable services then customers should stick with you.
Posts: 1
Joined: Sun Jun 17, 2018 3:30 pm

Sun Jun 17, 2018 3:31 pm

Yes, we offer our clients a no questions asked 30-day money back guarantee.
Junior Member
Posts: 21
Joined: Wed Apr 04, 2018 3:51 am

Wed Jun 20, 2018 2:13 am

IF client is not satisfied , yes.
User avatar
Posts: 5
Joined: Sat Aug 18, 2018 3:12 am

Sat Aug 18, 2018 4:01 am

Yes, we offer a 60 risk free trial on our Apache and Litespeed cloud web services. I think you really need some type of plan where prospects can test your services.
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